Social Responsibility

NJR prides itself on promoting a culture that respects all of its employees and fosters concern for and empowerment of others. We understand that DEI fuels strong people teams with diverse perspectives and unique ideas who collaborate and share a passion for the future of their company. Learn more.

 

Across all our businesses, we continue to deliver an exceptional quality of service to our customers, consistent with our Commitment to Stakeholders.

NJNG is consistently recognized externally for its excellence in customer service. NJNG was named a “Most Trusted Brand” for the ninth consecutive year, a "Customer Champion" for the 10th consecutive year, an “Environmental Champion” for the seventh time and a utility that is “Easy to Conduct Business With" for the fifth consecutive year by Cogent Reports from Escalent. Learn more.

NJR's employees are the driving force behind all we do. Employee engagement and wellness are critical to ensuring a skilled, committed and successful workforce. Helping our employees thrive and succeed in a dynamic and evolving industry is an essential component of maintaining our leadership in the energy transition. Learn more.

NJR invests significant resources, both financial and human capital, to ensure the safety and integrity of NJR’s infrastructure in all the areas in which we operate. Natural gas infrastructure has a strong record of safety that is essential to our daily lives and the economic well-being of the customers and communities NJR serves. According to National Transportation Safety Board statistics, pipelines are the safest and most efficient means to move energy. They will also play an integral role in a cleaner energy future. Learn more.

At our core, NJR is an energy infrastructure company. Operating safely and reliably is essential because customers depend on natural gas for home heating, power generation and other critical needs. Ensuring reliability of the systems and services maintained by NJNG, CEV and our S&T businesses requires detailed planning and consistent work to meet the needs of our customers, particularly during periods of weather volatility and peak demand.

Ensuring reliability requires having access to an adequate supply of natural gas and solar energy to serve customers and a properly maintained infrastructure to deliver and store that energy – both of which require investment in our systems and our employees.

Energy affordability is one of the most important issues for our customers. While, NJR is tightly focused on the long-term affordability and equity of the energy transition, we’re also committed to supporting our customers in the near term through energy-efficiency programs, energy assistance, bill-management options, and a proactive approach to managing natural gas supply costs. Learn more. 

NJR is proud to be part of the communities we serve and recognizes our long-term success is intertwined with the health and well-being of our communities. As a result, we maintain a longstanding tradition of service, support and volunteerism. This commitment goes beyond just meeting our customers’ energy needs to include a focus on education, wellness and the environment. That tradition for our company continued in fiscal 2023 as we volunteered more than 4,000 hours of service to local community organizations. Learn more.